Don't worry, we handle your personal data with care, you can rely on this. We protect your data and have never sold and will never sell your personal information to third parties.
Everything about your personal data is explained below. If there is anything that isn't clear, then feel free to contact us.
What is meant by personal data?
When you sign up for a membership with Mrsk Club, you share your personal data with us. We collect information that you voluntarily provide to us, for example, your name, phone number, address, payment details and email address. However, personal data also includes the IP address of your computer or your IBAN when you make a bank transfer. It concerns all data that can be linked to you.
You can use Right of Access to get an overview of which personal data we have collected about you. You can change your details and use the Right of Rectification. You can change most of your details online in your account.
Details you cannot edit yourself, we can edit for your details at our office. Please contact us at firstname.lastname@example.org. We will respond to you within 14 days.
You do not want to stop receiving personal offers and newsletters?
You can unsubscribe from our Newsletter. At the bottom of the last received email you can unsubscribe from the newsletter. Once unsubscribed you will only receive emails relating to important information about your account or payments.
From whom do we collect personal information?
Data about you
Your name, address, email address, telephone number (optional) and payment details.
Why do we use personal data?
Name and address: So that we know to whom we should address the boxer shorts and the address where the boxer shorts should be delivered to.
Telephone number: Your phone number is important so that we can provide you with important information regarding your payment. This as an extra service, in case you have missed our emails.
Email and payment details: We use your email address to send personal emails and online campaigns. We also use your email address and payment details to prevent fraud. These two items will be verified when you create an account. Every member has the right to create an account.
In addition, we use your data so that when you make a change online we can amend it for you.
Your transactions and payments
We use the name and the account number of the person ordering via direct debit.
What do we use them for?
We need this data so that we can execute your payment or order. We also use the data so we know when someone has become a member and when the first package can be sent.
Your account logs
Any changes you make to your account will be saved. This way we can see when you have changed your size or changed your address etc.
What do we use the data for?
We use this data so we can provide you with the best possible service. For example, if your Mrsk package not been received at the new address after a change of address, it is possible that you have made your change just a little too late. By saving the logs we will be able to review them with you and provide you with a suitable solution.
Your reactions to and about Mrsk Club on social media
This includes messages about Mrsk Club that you post on the social media on which we are also active and which are accessible to everyone.
This ensures that everyone gets an answer to their question and that the frequently asked questions are kept up-to-date in our FAQ. We strive to be as clear as possible about our concept and to answer any questions as quickly as possible.
What personal data do we collect?
We hold the personal data of everyone who has or has had direct or indirect contact with us, therefore we also have personal data about you if you have not yet completed your registration or if your account is no longer active.
How we think about privacy
You can rest assured that we will handle your data with care. Mrsk Club takes all interests into account and your right to privacy is very important to us as is transparency about your data.
We are careful with your personal data
- We assess what data we are required to share with our partners, ensuring that no unnecessary personal data will be shared.
- We are always monitoring the security of our systems, so that your data does not become public.
- We only use personal data if it has added value for our members.
- We only share personal data with parties who are authorised to receive it.
We want to get to know you as much as possible
The main reason for collecting your data is to provide you with the best possible service. The better we know you, the easier it is to help you. This means you will receive a new Mrsk Club package in your mailbox every month, returns will be processed smoothly, you can pause your account, you can create an extra account and your size or address details can easily be changed.
In many cases you can can control your personal data yourself, for example, you can subscribe and unsubscribe to newsletters or commercial offers.
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